Food Delivery Theft Spikes During Pandemic: Surveillance for the Landing Zones

One of the many sad effects of the COVID-19 pandemic is that restaurants are seeing more increases in food theft when it comes to food delivery services like Uber Eats, DoorDash, Postmates and more. Now, restaurants are cracking down by monitoring the pick-up areas and loading zones with security cameras.

With takeout, curbside, and deliveries on the rise, restaurant security cameras are now more essential than ever. Landing zones ― the areas where food delivery services pick up their orders ― are vulnerable areas where people have been stealing orders, or taking orders that are not theirs.

A security system is not only a theft deterrent, but it also helps to identify mistakes when it comes to food pick-ups.

With more than 20 years in the security industry, South Florida-based P&O Global Technologies, Inc. has a team of security system installation experts who know the benefits of security cameras, especially when it comes to restaurants’ landing zones and drive-thru areas. Following are a few of the advantages that these cameras provide:

  1. Monitor delivery timing.

See who is coming and going. A benefit of having cameras is seeing exactly who comes in and leaves the restaurant, as well as the date and time he entered and left. Have a complaint from a delivery recipient? Track down the exact date and time when the order was picked up, and contact the courier service to file a dispute against that driver.

  1. Maintain or track food quality.

A security system can help check quality control. Did your order leave the restaurant in good shape, but arrived to the customer eaten, opened, or damaged? A security camera can provide proof of how it left the building. With a security camera in place, delivery drivers are less likely to mishandle your order.

  1. Cut back on loss prevention/canceled orders.

Is the person who ordered her food demanding a refund? The advanced technology and capabilities of security cameras can help restaurant owners detect wrongdoings, track mistakes, and decide who not to do business with anymore. At the end of the day, the cameras help minimize risk and save money when evaluating profit and loss.

Whether you run a small-scale cafe, fast food drive-thru, or a large restaurant with multiple takeout orders a day, a security camera system is necessary for the safety and success of your business.

During a pandemic and at any time, P&O Global Technologies has solutions for your safety and security needs. Contact us today to find out more about how to best protect your establishment by calling 954-616-0600 or emailing

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